The Payroll system describes the employee, rates, and other items in categories which are useful for reporting. There is a need to have other information readily available about the employee and other items which have no predefined structures. The narrative services provide this support. The Narrative is a link to word processing to update a document associated with the employee or other item.
It is implemented in such a way that the user does not need to understand word processing concepts like folders and documents. As long as they have basic typing skills and know the function key that ends the narrative session they can use it.
By imposing some order on how the narrative document is arranged it can become a powerful tool for managing all the other information collected by the company about the employee.